Yes, we ship worldwide 🌎✈️

International Customers: Please be aware that international orders may be subject to customs duties, tariffs or surtaxes, VAT/GST, import taxes, carrier brokerage fees, customs-clearance fees, or other charges imposed by the destination country and/or shipping carrier.

These charges are not included in the product price or shipping cost paid at checkout and are the responsibility of the buyer. Import requirements, tax rates, and tariffs can change at any time and vary by country, product classification, order value, and shipping service selected.

We offer multiple international shipping options at checkout. Please note that carrier brokerage and customs-clearance fees can vary significantly depending on the service you select. A lower-cost shipping option may have additional fees assessed by the carrier upon import.

Prism Clay Co. does not collect or control these charges and cannot predict the amount that may be assessed. If you have questions about an import charge, please contact the shipping carrier or your country's customs authority directly.

We are not responsible for customs delays or additional import, tax, duty, tariff, brokerage, or clearance charges. Refunds will not be issued for packages refused or returned because these charges were not paid.

We don’t offer regular discounts, but you can subscribe to our newsletter to get updates on upcoming sales and special offers. 💌 Ps/ Orders come with a "thank you" card and it might have an offer on it *wink*

Orders are processed within 4–7 business days. After shipment, delivery times are determined by USPS and can vary depending on location. Processing times can be longer if there has been a launch and will be based off order volume.

Our products are made with high-quality materials and designed for reliable, creative use. Our polymer clay cutters are crafted from durable PLA for clean, precise cuts, and the polymer clay we offer (Sculpey Premo™ and Soufflé™) is well-regarded for flexibility, strength, and ease of use by both beginners and experienced makers. Customer reviews consistently highlight excellent quality, detailed designs, and satisfaction with performance.